I Was Shocked At The Low Quality Of Service And Unprofessionalism Of American Airlines

I flew on American Airlines to Europe some months ago after many years.  In the past, the European flights on American Airlines were a pleasure to fly on and the crew of the upmost friendliness and professionalism and I often recommended friends to fly with AA.  

My last and final trip on AA was a disaster in my eyes.  Waiting an hour on the phone to verify my flight leaving on time, a three and a half hour delay before boarding, a dirty, in disrepair airplane, sitting in the gate and listening to gossip and bad mouthing each other from diversity hires who appeared to be chosen due to their color rather than their merits.  I have never experienced such unprofessional behavior from American employees and in fact any other airline employees except perhaps from SAS.  

All I can say, is find another European carrier to fly back and forth from the States.  Finn Air and British Airlines are the only two I would ever recommend  because they are the only two that I have experience with in 2024 other than American Airlines.   

A bit of advice to management at American.  Get off the WE Freak woke, crazy train or it will not be long before your company will cease to exist unless of course you ride the government corporate corrupted politicians and bureaucrats stealing from taxpayers and pension fund gravy train. In other words, Robin Hood reversed.

So, a premature, RIP American Airlines and it will be of you own doing.

Below is a link to find the many folks who share in my opinion:

https://www.tripadvisor.com/ShowUserReviews-g1-d8729020-r947369787-American_Airlines-World.html